Cashless Refunds

Cashless refunds are open now until Friday July 7th at 11:59pm BST. Use the form at the bottom of this page to request your refund.

How does it work?

If there is more than 1.5€ left on your wristband after the festival, you can submit a refund request up until Friday July 7th at 11:59pm BST.

Refunds will be done by debit/credit card only, and will require the 6 digit code inscribed on the back of your cashless wristband.

Please note there are some small fees to cover part of the costs of running the cashless system and the commissions charged by the credit card providers:

Activation fee: 1€
Refund fee: 1€

How long do refunds take to process? 

It depends how long your bank takes to process the funds. Since we are refunding in EUR it might take a little longer for UK banks to process it. We advise it will take around 7-10 working days for the funds to appear back in your account.

Need more help?

Please email cashless@mainstagefestivals.com where a member of our cashless team can help you answer any queries/ Thanks!

If the below form is not working, you can access the form directly here: LINK